Faculty Operations Manager

• Salary package – from $126,306 per annum (HEW Level 8) plus 17% superannuation and annual leave loading

• Appointment type – Full-time continuing

• Location - Macquarie University, Wallumattagal Campus, North Ryde

Shape faculty-wide operations and enable outstanding health education and research

The Faculty of Medicine, Health and Human Sciences (FMHHS) is seeking a Faculty Operations Manager to strengthen how operational and administrative services are planned and delivered across the Faculty. This is an opportunity to shape the priorities, service standards, ways of working and relationships that make operational support genuinely effective.

Working closely with the Head of Faculty Operations and a wide range of stakeholders, you'll sit at the point where strategy becomes day-to-day delivery. From budget planning and resourcing through to staff and student lifecycle administration, you'll make sure the operational foundations are in place so academic colleagues can focus on world-class education, research and clinical activity.

If you enjoy bringing order to complexity, guiding a service-focused team and being the person people turn to for considered advice, this role offers genuine scope to influence outcomes across one of Australia's most ambitious health faculties.

About the Role

As Faculty Operations Manager, you will manage, plan and deliver operational and administrative services across the Faculty, as a key part of its operational services delivery model.

Your responsibilities will include:

• Manage the Faculty level Operations team and oversee team performance, professional development and the delivery of high-quality administrative services .

• Build and contribute to the development of the annual Faculty budget under the direction of the Head of Faculty Operations and in consultation with the Faculty. Executive Director and Faculty Finance Business Partner and key stakeholders

• In consultation with the Head of Faculty Operations and Finance Business Partner, oversee day-to-day financial operations and budget management.

• Manage day-to-day operations at Faculty level, including identifying and resolving operational issues as they arise.
• Build and maintain productive stakeholder relationships across the Faculty, MU Health and the wider University, including Property, IT, HR and Finance to ensure strategic and operational activity is coordinated and implemented smoothly.
• Represent the Faculty in University-wide strategic initiatives, working with Corporate Shared Services teams and the Operations team to improve service delivery, standardise processes and support improved ways of working.

• Support the planning and implementation of Faculty-wide strategic and operational initiatives, coordinating activities across the Faculty and with relevant University teams.

• Oversee operational support for Faculty-level teaching units.

• In coordination with Faculty Education, Research, Technical and Shared Services, manage the organisation and operational support for staff and students.

• Provide high-quality advice to senior Faculty stakeholders, including participation in key committees, preparation of recommendations for Faculty Committees, and assistance with business plans.

About Us

Macquarie University's Faculty of Medicine, Health and Human Sciences builds on our aspiration to have the nation's first fully integrated Academic Health Sciences Centre under a university's leadership. It brings together the excellent work of medical and allied-health clinicians and researchers across the University and around the country, with unparalleled access to the world-leading clinical resources and research facilities found only on our campus.

Our Faculty Operations team is the engine room behind that ambition - enabling teaching, research and clinical activity through planning, financial stewardship, systems and service excellence, all delivered on a connected campus in North Ryde.

About You

You are an experienced operations or administration professional who is at ease in a complex, people-focused environment. You plan with the long view in mind, yet remain comfortable in the detail — and you bring a calm, service-oriented approach to guiding a team and advising senior stakeholders. Experience in higher education, health or another multifaceted professional setting is highly desired.

Selection Criteria

• Relevant tertiary qualification/s and/or equivalent extensive experience

• Extensive experience building and guiding high-performing teams to deliver organisational outcomes, including coaching and developing professional staff

• Demonstrated ability to plan at both strategic and operational levels, with the organisational skills to manage complex operations, competing priorities and the delivery of programs and services across a diverse portfolio.

• Experience working as part of a management team and fostering a cooperative, service-oriented environment, including the capacity to embrace and progress change

• Demonstrated experience delivering operational and strategic projects end to end, including scoping, planning, implementation and evaluation, with a proven ability to coordinate delivery across multiple business units.

• Well-developed conceptual, evaluative, and problem-solving skills, with the ability to develop practical and innovative solutions

• Clear written and verbal communication skills, with a service focus and the ability to work with a diverse range of stakeholders and reach positive negotiated outcomes

• Demonstrated ability to manage financial and physical resources, including budget development and day-to-day financial oversight; experience in a higher education and/or healthcare environment will be well regarded

How to Apply

To be considered, please apply online with your CV and a cover letter outlining how your experience aligns with the selection criteria (above).

Applications Close: Thursday 5th November, 11:59pm AEST

For role-specific enquires, please reach out to Sarah Furlong, Head of Faculty Operations at sarah.furlong@mq.edu.au

For general enquires, reach out to Rebecca Wood, Talent Acquisition at r.wood@mq.edu.au

We reserve the right to progress or decline an application prior to the application closing date.

**Please note this position is only open to Australian citizens, permanent residents and those currently residing in Australia with full working rights**

Pre-Employment Checks

Macquarie University cultivates a workplace defined by safety, ethical conduct, and strong integrity. Prior to completion of an offer of employment, preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

Your employment is conditional upon the completion and maintenance of all role-required pre-employment or background checks in terms satisfactory to the University.

If you're already part of the Macquarie Group (MQ University, U@MQ, MQ Health, MGSM), you'll need to apply through your employee Workday account. To apply for this job: Login to Workday and go to the Careers App > Find Jobs.

A Place Where You Belong

At Macquarie, we believe diversity makes us stronger, inclusion drives our success, and belonging inspires us to do our best work. We are proud to foster a community where different backgrounds, identities, and experiences are valued, and where our people are empowered to thrive through supportive leadership, shared responsibility, and a deep commitment to genuine care and respect for our community. Find out more about our vision for a truly inclusive workplace in our [Diversity, Inclusion and Belonging Framework] (https://www.mq.edu.au/about/about-the-university/vision-strategy/other-university-initiatives/diversity-inclusion-and-belonging).

Flexible Work

At Macquarie, we believe by providing flexibility in when, where and how work is done, we can support our staff to manage our personal commitments, while optimising their work performance and contributions to the University. See how we lead in flexible work to enable an outcome focused and inclusive workplace. To learn more about our culture and hiring process, explore our [Candidate Resource Hub} (https://www.mq.edu.au/about/about-the-university/jobs-at-macquarie).